Theme Blossom — Support

SUPPORT TERMS & CONDITIONS:

We can only provide assistance to our direct clients so please enter your Envato license code since we cannot longer give support without.

This ticket system is intended to provide assistance to buyers who experience issues, but please keep in mind that items purchased from ThemeForest are provided "as-is" with no guarantee of support (as stated in ThemeForest terms & conditions http://themeforest.net/legal/membership).

Make sure that you read all documentation files or FAQ entries before you raise a ticket. Very often, answers are already on our site and this step will save time and money for all of us.

We will normally answer in between 2 - 6 days. Please note we do not work on weekends.

If we determine the issues are caused by user error or are the result of a plugin, we will ask that you retrace your edits or contact the developer of the plugin you're using.

Thank you,
Theme Blossom